Leveraging Analytics and Business Intelligence

Organizations across industries are adopting AI to boost efficiency, reduce costs, and enhance user experiences in IT service and support. In this webcast, Jeff Rumburg, Managing Partner at MetricNet, will present detailed case studies and benchmarking data that illustrates how AI solutions have delivered measurable improvements—including reduced resolution times, lower operating costs, and higher customer satisfaction.

Attendees Will Learn:
- Insights from real-world AI adoption case studies.
- Strategies and challenges in implementing AI solutions.
- Proven ROI, cost, quality, and cycle time benefits of AI