Super Powering the Service Desk in 2022

Today organizations and businesses’ operations depend on technology to achieve optimal levels of productivity and efficiency and drive world-class business outcomes and superior success. ITSM solutions are crucial to ensure regulatory compliance and create a security perimeter that can protect data and users everywhere in the cloud, without introducing friction to the business. We bring our deep IT industry and functional expertise and a range of perspectives to illustrate how to design and deliver ITSM solutions that unlock the full potential of remote work and modern cloud-based solutions.
ITSM systems are essential to:

• GENERATE BUSINESS VALUE FROM A SINGLE PANE OF GLASS
Bring all applications, systems, and third-party solutions together and unify their management and optimization to deliver more value and meet customer needs and business requirements.

• ALIGN IT AND BUSINESS TO CONNECT EMPLOYEES, CUSTOMERS, AND EXTERNAL PROVIDERS
Deliver company-wide service transparency and efficiency to turn best-practice ITSM principles into strategic value while making business more efficient, compliant, and secure.

Join us to learn about the challenges and benefits of using ITSM systems to:

• Manage Enterprise Connectivity and SASE solutions to modernize the networking infrastructure and support a remote workforce
• Use SASE and Zero Trust solutions, platforms and frameworks to sustain the evolution of workforce security and productivity
• Protect and secure the North-South traffic and improve security, lower costs, and simplify operations
• Monitor the main metrics needed to guide the delivery of enterprise-grade services
• Adopt a Zero Trust Security approach to secure the Digital Edge delivers world-class Employee Experiences and User Experiences