Maanie Jacobs, Integrated Contact Centre Manager at Virgin Mobile UAE
About this talk
Happy customers or a high-performing support team? What if you didn't have to choose between one or the other--but, you could have both.
Join us for this webinar with Maanie Jacobs, Integrated Contact Centre Manager at Virgin Mobile UAE, as we discuss how messaging-based conversational support can help companies provide a world-class personal customer experience to improve customer loyalty and build an efficient support team.
Also, find out why Virgin Mobile UAE turned to conversational, messaging-based support to give customers the same speed, ease, and personal touch in support interactions that they've come to expect in an on-demand world.