AI-Powered Enterprise Transformation Summit

ServiceOps 2026: Planning for the Agentic AI and Autonomous IT Era

Presented by

Adrian Phillip, Senior Director, Product Marketing, ServiceNow & Stephen Elliot, Group Vice President, IDC

About this talk

Join ServiceNow and leading IDC analyst Stephen Elliot for an exclusive discussion that explores the top FY26 technology trends shaping IT transformation. Designed for IT leaders and business decision-makers, this session delivers forward-looking insights into how AI will redefine workflows, drive operational efficiency, and accelerate enterprise innovation.

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