Any process and interaction that can be digitised is being digitised - either for customer convenience or, for operational efficiency and costs. But, what happens when every bank and every possible process is digitised. What next? How can banks differentiate themselves? What role can data and AI play in creating value?

In this session, we will hear from industry leaders on their views on this topic and pragmatic recommendations on how to get started on this journey.

Moderated by:
Bharat Bhushan, CTO Banking & Financial Markets, IBM
Panelists:
Marie Measures, CIO, Coventry Building Society
Richard Price, Sales Director, TIBCO
Valentina Kristensen, Director, Growth & Communications, OakNorth
Mitesh Soni, Senior Director - Innovation and Fintech, Finastra