CX Excellence Summit

Ask a CXpert: Real Solutions for Real Customer Experience Challenges

Presented by

Valerie Hulon, Sr. Solutions Associate, GoTo; Maxime Marchand, Sr. Solutions Consultant, GoTo

About this talk

Are your CX challenges keeping you up at night? “Ask a CXpert” is your chance to get direct answers from the GoTo Connect team—based on real, pre-recorded questions we’ve collected from current and future customers just like you.

What you’ll experience in this live session:

- See GTC experts tackle real CX challenges sent in by your peers.

- Gain strategies for streamlining communications across multiple channels including Microsoft Teams.

- Walk away with practical solutions, tips, and AI best practices for your CX teams.

- Participate in a lively, dynamic session—no slides, just real talk.

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