IT Operations Excellence and Transformation Summit

AI is increasingly embedded in IT operations, often without formal oversight. From engineers pasting logs into chat tools to unofficial scripts automating production decisions, "Shadow AI" is becoming a hidden but pervasive force. While chat tools promise productivity gains, they also introduce significant risks, including data leakage, compliance violations and untraceable automation failures. For modern businesses, the stakes are high: unmanaged Shadow AI can undermine operational resilience and trust.

To harness the benefits of AI while mitigating its risks, IT leaders must adopt governance strategies that balance control with agility. This session explores lightweight governance frameworks and practical data-handling rules designed to align with real-world workflows. By focusing on actionable insights and relatable examples, attendees will learn how to create safer, faster automation without stifling innovation.

Join Jennifer Stirrup, Thought Leader - BI and AI at Data Relish to uncover how to manage Shadow AI risks and drive secure, efficient IT operations.

Key Takeaways:
- Understand the hidden risks of Shadow AI in IT workflows.
- Learn lightweight governance strategies that enhance oversight without disrupting productivity.
- Discover practical data-handling rules to prevent data leakage and compliance issues.
- Explore real-world examples of balancing innovation with operational safety.