Enterprise Strategy Group: GenAI Summit 2025

AI in Operations: A Practical Discussion for IT Operations Leaders

  • Play
  • Jan 22 2025 Duration: 34 mins

Presented by

Usman Sindhu, Director, Product Marketing, ServiceNow | Jon Brown, Senior Analyst, Enterprise Strategy Group

About this talk

This chat explores the transformative potential of Artificial Intelligence (AI) in IT operations. Industry expert Jon Brown from Enterprise Strategy Group (ESG) will share key findings from a recent ESG study highlighting the high anticipation for AI and its role in accelerating IT operations. Usman Sindhu from ServiceNow will discuss their proven approach to AI, showcasing how it empowers customers to achieve greater efficiency and agility.

Join us to discover:
• How AI is revolutionizing IT operations and scaling teams.
• ServiceNow's strategic use of AI to deliver real-world benefits for its customers.
• Practical insights on harnessing AI to accelerate your IT operations and achieve digital transformation goals.
• Don't miss this opportunity to learn how ServiceNow can help you unlock the power of AI and propel your IT organization forward.

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Available on demand