Driving Efficiency with ITSM
April 8-9, 2025
Dive into next-gen ITSM practices that harness AI, automation, and data analytics to elevate your IT operations, enhance user experiences and drive strategic business value across your organization.
As organizations navigate the complexities of hybrid environments, AI integration, and evolving cybersecurity landscapes, ITSM needs to adapt to meet these challenges while consistently delivering tangible business value.
Join this two-day Summit to explore innovative strategies that seamlessly blend technological advancements with operational excellence. Discover how to leverage AI, automation and data analytics to create a well-orchestrated system of streamlined processes, enhanced user experiences and proactive problem resolution. Learn to fine-tune your IT operations, ensuring each component works in concert to achieve peak performance and elevate customer satisfaction.
You will soon be able to register for free and gain access to live webinars and keynote presentations from leading innovators, vendors and evangelists.
Driving Efficiency
with ITSM
April 8-9, 2025
Tracks
April 8 | Powering ITSM with AI/ML
Discover the transformative potential of AI and machine learning in ITSM. From predictive analytics to AI-driven chatbots, learn how to harness advanced technologies to automate routine tasks, enhance decision-making, and provide a more proactive service.
Further content to be added shortly.
1:00PM BST | 8:00AM EDT | 8:00PM SGT
The C-Suite Blueprint: Solving Service Delivery Challenges with AI and Intelligent Automation
| Learn more
April 9 | Delivering Seemless ITSM
Explore hybrid cloud management, SecOps integration, ESM expansion and more. Learn to implement self-healing systems and achieve cross-functional collaboration, delivering consistent business value through advanced ITSM practices.
Content to follow shortly.
Audience
CISOs, CIOs, CTOs, MDs, Heads, EVPs, SVPs, VPs, Directors, Managers, Practitioners, and Consultants within:
IT Service Management
IT Systems Management
Help Desk / Service Desk
IT Audit / Asset Management
Research & Development
DevOps
IT Infrastructure
Application / Software Development
Security Systems
IT Project Management / PMO
IT Infrastructure & Cloud Operations
Service Delivery
Network Systems
Previous Attending Companies Include
AAA Texas LLC, Absa Group Limited, Acino, Al-Futtaim, Alvarez & Marsal, Amentum, Arapahoe County, Ascend Learning, Avera McKennan Hospital, bank of Khartoum, Boston University, Cenlar FSB, Centraal Bureau voor de Statistiek, Central Texas College, Centura Health, Chevron, Cinven, Columbia University, Comcast Corporation, Covered California, Cox Automotive, Inc., Credit Suisse First Boston LLC, Cushman & Wakefield Inc, De Volksbank, Defense Commissary Agency, Den Norske Bank, Deutsche Bank AG, DJO Incorporated, Drake University, Dublin City Council, Emerson Electric Corporation, Eth Zurich, Ethio Telecom, Federation University Australia
Federal Credit Union, Fitch Ratings, Fordham University, General Atomics, General Motors Corp., Globant, Gloria Jeans & Gee Jay, Gonzaga University, Government of Singapore Investment Corporation Pte Ltd, Health Education England, Health Service Executive, Hennepin County Library, Hogan Lovells LLP, Hollard Insurance, HRA, Hyosung Corporation, Icrisat, IDC Company, Investec plc, Jackson Health System, Jacksons Food Stores Inc., Janata Sahakari Bank Ltd., Jefferson Wells International Inc, Jeroen Bosch Hospital, Jones Lang LaSalle Inc., Jordan’s Furniture, Inc., Kaiser Permanente, Kangwonland, Kleinfelder Inc, Leidos, Inc, Lockheed Martin Corporation
Macquarie Infrastructure Company, Macro International, Manulife Financial Corporation, Metropolitan Hospital Center, National Guard Health Affairs, Naver Corporation, New York State Police, NHIA, Nordea, Ohio CAT, Olympus, Partners HealthCare, Party City Holdings, L.L.C., Pasadena City College, PNC Bank Corp., LP Premier Tech Ltd, Province Of Manitoba, QuikTrip Corporation, Reliance Industries Limited, Royal Bank of Canada, Sammons Financial Group Inc, SkillSoft PLC, State of North Dakota, State Street Corporation, Swagelok Company, TaskUS, Texas Department of Transportation, The Bank of New York Mellon Corporation, The Bank of Nova Scotia
The Boeing Company, The Children’s Hospital of Philadelphia, U.S. Patent and Trademark Office, UBS (SWISS BANK), United Parcel Service Inc., United States Citizenship and Immigration Services (USCIS), United States Department Of Homeland Security, University of Alabama, University of California, Los Angeles, University of Southern California, US Department of Agriculture, US Foods Inc, US Government, Veterinary Practice Partners, Victaulic Company, Walgreen Co., Washington Suburban Sanitary Commission, Wells Fargo & Company, Western Area Power, Western Governors University, Wyndham Hotel Group, Yoox Net-A-Porter Group, ZaiLab, and more.
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